This Cancellation & Refund policy describes how Hourly Hotel Deals (Yansh Hospitality Private Limited) ("we," "us," or "our") allows customers ("you" or "user") to book hotel rooms, cancel booked rooms, and manage bookings via our mobile application-based software and services.
Room Booking: We offer rooms under different categories. You may book a room of your choice, subject to room availability. You must pay the full amount, including applicable taxes, at the time of booking.
Age: You must be at least 18 years old to be eligible for booking a room. You are required to provide a document supporting age proof at the time of check-in.
Regulations: All bookings are subject to applicable government regulations.
Modification: Bookings can be modified up to one hour before the scheduled check-in time, subject to availability and any applicable fees.
Cancellation: Hourly Hotel Deals (Yansh Hospitality Private Limited) reserves the right to cancel bookings due to any uncertainty. The refunds in this case will be governed by our refund policy.
You may initiate cancellation of the booking via our mobile application. The refunds in this case will be governed by our refund policy.
Your booking will be cancelled automatically if you fail to check-in at the selected time slot. The refunds in this case will be governed by our refund policy.
Cancellation By Us: In case the booking is cancelled by us due to any uncertainty, you are eligible for a full refund.
Automated Cancellation: No refund will be issued in case you fail to check-in at the selected time of booking, and the booking is cancelled automatically.
Cancellation By You: You are eligible for a full refund if you cancel the booking prior to 24 hours from check-in time. If the cancellation is made less than 24 hours prior to check-in, no refunds will be issued.
Settlement: All refunds will be processed within 7 business days upon approval.
Third-Party Service Providers: We may share information with third-party service providers to facilitate our services, but they are obligated not to disclose or use the information for any other purpose.
Compliance with Laws: We may disclose information when required by law or to protect our rights or comply with legal processes.
Data Privacy: We do not store any kind of financial details provided by you during the process of booking.
We reserve the right to update or change our Cancellation & Refund Policy at any time. We will notify users of any changes by posting the new Cancellation & Refund Policy on our website.
If you have any questions about this policy, please contact us at info@hourlyhoteldeals.com (or) Flat No: 293, B-Block RK Home, 100 Feet Road, Nearby OYO Hotel, Udaipur, RJ, 313002.